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Top Medford Knives Dealer

The Medford Guy Frequently Asked Questions

How to place an order

  1. Check your shopping cart. Check over the items listed in your shopping cart. ...

  2. Visit Ship, Bill and Pay screen. Make sure you're logged in to your account. ...

  3. Review your order. You will now see a display of your order information and your complete cost, including shipping and tax. ...

  4. Get your receipt.

Return policy

If you are not satisfied with your purchase, please contact us by phone. All sales are final but we want you to be satisfied and will work with you if you are not. Personalized or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase.

Deliveries to Canada take on average 10 days to arrive, depending on the shipping method used. Deliveries to other countries may take longer. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full.

Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the United States Postal Service, Canada Post and Purolator. Please note that customers outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.


​Secure Ordering & Payment Options

Orders Shipping within the USA, Puerto Rico or to APO/FPO Addresses


We also accept Visa, MasterCard, American Express, Discover, electronic checks, and payments from PayPal available funds through PayPal using payment address  If you are making any type of PayPal payment, please select "PayPal Express" as your payment option at checkout.  If paying by PayPal, you will be taken to PayPal to enter your payment information and then returned to our checkout page to complete and submit your order


all orders over $199 will ship for free. US and continental only.


Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to and Pips Plows and knives and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pips Plows and knives include and The Medford Guy. The The Medford Guy website is a ecommerce site. By using the The Medford Guy website, you consent to the data practices described in this statement.

Collection of your Personal Information


We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of your Personal Information

The Medford Guy collects and uses your personal information to operate its website(s) and deliver the services you have requested.


The Medford Guy may also use your personally identifiable information to inform you of other products or services available from The Medford Guy and its affiliates.


Sharing Information with Third Parties

The Medford Guy does not sell, rent or lease its customer lists to third parties.


The Medford Guy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Medford Guy, and they are required to maintain the confidentiality of your information.

The Medford Guy may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Medford Guy or the site; (b) protect and defend the rights or property of The Medford Guy; and/or (c) act under exigent circumstances to protect the personal safety of users of The Medford Guy, or the public.


Tracking User Behavior

The Medford Guy may keep track of the websites and pages our users visit within The Medford Guy, in order to determine what The Medford Guy services are the most popular. This data is used to deliver customized content and advertising within The Medford Guy to customers whose behavior indicates that they are interested in a particular subject area.




Automatically Collected Information

Information about your computer hardware and software may be automatically collected by The Medford Guy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Medford Guy website.


Use of Cookies

The The Medford Guy website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Medford Guy pages, or register with The Medford Guy site or services, a cookie helps The Medford Guy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Medford Guy website, the information you previously provided can be retrieved, so you can easily use the The Medford Guy features that you customized.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Medford Guy services or websites you visit.


Security of your Personal Information

The Medford Guy secures your personal information from unauthorized access, use, or disclosure. The Medford Guy uses the following methods for this purpose:



 -SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Children Under Thirteen

The Medford Guy does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, The Medford Guy may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.


If you would like to stop receiving marketing or promotional communications via email from The Medford Guy, you may opt out of such communications by _________________.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Changes to this Statement

The Medford Guy reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information

The Medford Guy welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Medford Guy has not adhered to this Statement, please contact The Medford Guy at:


Pips Plows and knives

1251 west main street

Sun Prairie, Wisconsin 53590


Email Address:


Telephone number:



Effective as of December 01, 2018

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